Information Systems for Managers (ISM)
Master of Business Administration
Unit Leader (AU): Aileen Cater-Steel, email
SG Lecturer: Tralvex Yeap, email
ISM Website: http://tralvex.com/ism


Course Schedule Book | Web
Date (2003) Time (pm) Programme Slides
3 Mar
(Mon)
7pm - 10pm o N-ways Introduction
o Outline of module and teaching methods

o ISM Official Study Book
o ISM Official Introduction Book
o Lecture 1 modules
M1. Managing the Digital Firm
M2. IS in the Enterprise
M3. IS and Organisations

o Class Activity: "Why General Managers Need to Understand Information Systems"


27 Feb

17 Mar
(Mon)

7pm - 10pm o Assignment 1 Discussion
o Lecture 2 Modules
M4. The Digital Firm: E- Business
M5. Managing Hardware, Software and Data Resources
M6. Telecommunications and Networks
Assignment 1: Group Workouts
o Class Activity 2: ISM Assignment 1 Discussion
o Additional Handouts for L2  
o GE Annual Report 2001
o "Electronic Payment Systems on Open Computer Networks: A Survey” by Thomi Piliour

2 Mar
mid Apr
(weekday)
8.30 - 9.30pm o On-line Chat Review

5 May
(Mon)

7pm - 10pm
o Lecture 3 Modules
M7. The Internet & the new IT infrastructure
M8. Redesigning the organization with IS
o Additional Handouts for L3
o NSF - America's Investment in the Future: Internet, Advanced Materials, Education, Manufacturing, ... (short pdf)

3 May

19 May
(Mon)

7pm - 10pm
o Lecture 4 Modules
M9. Understanding the Business Value and Managing Change
M10. Managing Knowledge
M11. Enhancing Management Decision Making
o Additional Handouts for L4
o Surveying the Digital Future - UCLA Report

17 May
5 Jun
(Thu)
7pm - 10pm
o Lecture 4 Modules
M12. IS Security and Control
M13. Ethics and Management of Global IS
o Mockup Exams (Part 1: Modules 1 to 6)
o Computer Times (Archived)

5 Jun
6 Jun
(Fri)
7pm - 10pm Mockup Exams (Part 2: Modules 7 to 13)
6 Jun
  7-9pm Video Conference  
  7pm - 10pm MPA Batch only
Selected Focus Topics I: 

o Executive Support Systems
o Group Decision Making - Groupware
o Enterprise Networking
o Internetworking
o Internet Business Model
o Electronic Commerce


8Apr
  7pm - 10pm MPA Batch only
Selected Focus Topics II: 

o Electronic Commerce (cont.)
o Telecommunications and Applications
o TCP/IP, OSI, SNA
o Systems Security and Controls
o Information Warfare


15Apr
  7pm - 10pm MPA Batch only
Selected Focus Topics III: 

o Classical IS Development
o Alternative IS Development
o New Age Software / Hardware and Data Management


23Apr
  7pm - 10pm MPA Batch only
Selected Case Studies and Open Session
  2pm - 6pm
7pm - 9pm
Business Faculty  
  10am - 1pm
2pm - 6pm
Business Faculty  
    Examination   

g-top.gif (311 bytes)


Recommended Books

Management Information Systems: Managing the Digital Firm (7th Edition) by Kenneth C. Laudon, Jane Price Laudon

Review: Utilizing technology to explain information systems and technology, this best seller prepares readers for the ever-changing demands of information systems management. The authors focus on the interconnections between technology, the organization, and IS management. Explores all of today's leading-edge topics such as intranets and extranets, firewalls and Internet security, Internet-based group collaboration, and supply chain management. Tracks emerging technologies and organizational trends using real business examples to illustrate MIS issues and concepts. Features an enhanced Web site for management problem solving, with electronic commerce tours of real companies, international links to Web sites around the world, and more. Offers an optional CD-ROM with figures, graphs, photos, audio, video, exercises, and summaries. The ideal reference for executives and managers who want to learn more about management information systems. 

Official Prenhall Web (with resources for instructors)

Useful Documents

CIS5001: Information Systems for Managers (Full Specifications)
The Big Picture: Information Systems for Managers

g-top.gif (311 bytes)


General

g-top.gif (311 bytes)


Web Resource

On-line Computing Resources
Free Magazines
Evolving Enterprise PC Magazine
Byte Dr. Dobbs Journal
Ziff Magazines News
Web Review Windows Magazine
PC Pro Personal Computer World
Computer Science Journals (Hardcore) CS Lecture Notes
Tech-cyclopedias
Dictionary of Computing Tech Encyclopedia
Whatis.com Technology Glossary
Dictionary.com nap.edu (over 1800 online books! v Good)
Webster Dictionary Roget's Thesaurus
Harvard Referencing
MIS
b-purp.gif (427 bytes) ISM Modules Outline b-purp.gif (427 bytes) Computer Science (WLH)
b-purp.gif (427 bytes) MIS (OCC) b-purp.gif (427 bytes) MIS Research (BRINT)
b-purp.gif (427 bytes) MIS Articles (UBC, References Only) b-purp.gif (427 bytes) MIS (CMU), 95, 94
b-purp.gif (427 bytes) MIS (MSD/KAIST) b-purp.gif (427 bytes) Course Technology
b-purp.gif (427 bytes) MIS (NSU)
MIS Intro, H/w, Groupware, DBMS. TPS, MRS, DSS, GSS, ES, EIS, OIS, End-User Computing, Mgt Issues, TQM, Security
b-purp.gif (427 bytes) MIS Resource Library
b-purp.gif (427 bytes) MIS (LWC) b-purp.gif (427 bytes) MIS (WLH)
b-purp.gif (427 bytes) MIS (WSU) b-purp.gif (427 bytes) IT for Business Managers
b-purp.gif (427 bytes) IS: Mgt Lectures b-purp.gif (427 bytes) Management of Information Systems
b-purp.gif (427 bytes) Management Decision Making and Analysis (MIS) Good. b-purp.gif (427 bytes) Information Systems in Organizations
b-purp.gif (427 bytes) MIS (USASK) b-purp.gif (427 bytes) MIS (OHIO)
b-purp.gif (427 bytes) L&L Book in pt form b-purp.gif (427 bytes) MIS (UMich) - Good summary of chp

top

Introduction to Information Systems
b-green.gif (399 bytes) The Management Archive [sb] b-green.gif (399 bytes) Systems Concepts for Managers
b-green.gif (399 bytes) MIS for the Information Age (DU) b-green.gif (399 bytes) Introduction to Information Systems (BU)
b-green.gif (399 bytes) Introduction to Information Systems (ISIR) b-green.gif (399 bytes) Introduction to Information Systems (UR)
b-green.gif (399 bytes) Impact of IT on Business Productivity b-green.gif (399 bytes) World of Information Systems
b-green.gif (399 bytes) Information Systems, exams (CQU) b-green.gif (399 bytes) Society & Information Technology
b-green.gif (399 bytes) Note on what appears to be a very silly problem (paper) (paper) b-green.gif (399 bytes) Using Business Tools Effectively (v good, from Clara)

top

Management Decision Making
No Preference: A survey of Cognitive Responses to Rational Choice Theory [sb] Decision Making [sb]
Executive Decision Making Information Systems for Management
Best Practice Signatures of
Corporations
(paper)
Business Myths, Fallacies and Realities (paper)

top

Information Systems Management
DRI International [sb] Guidelines for Contingency Planning - for Information Resource Services Resumption [sb]
Strategic management of information systems Business Process Analysis

top

Information Systems Development
b-purp.gif (427 bytes) The CASE Tool Home Page [sb] b-purp.gif (427 bytes) 800 Support Professional Outsourcing Services [sb]
b-purp.gif (427 bytes) European Outsourcing Market: A Profile [sb] b-purp.gif (427 bytes) Xpert Corporation - project planning products for Information Systems professionals
b-purp.gif (427 bytes) UTD: CASE, Information Systems Engineering b-purp.gif (427 bytes) Database Analysis and Design
b-purp.gif (427 bytes) Systems Analysis and Design + Prototyping (WSU) b-purp.gif (427 bytes) Systems Analysis I (KSU)
b-purp.gif (427 bytes) Systems Analysis and Design II (UC) b-purp.gif (427 bytes) Systems Analysis and Design (CSU)
b-purp.gif (427 bytes) Outsourcing IT: Miracle cure or emetic? b-purp.gif (427 bytes) New Strategies in IT Outsourcing: Major Trends and Global Best Practice
b-purp.gif (427 bytes) Outsourcing Strategies: Guidelines for Evaluating Internal and External Resources for Major Information Technology Projects b-purp.gif (427 bytes)

top

End-User Computing
b-green.gif (399 bytes) IS for End User Computing and Collaboration b-green.gif (399 bytes) End-User Computing, ERD, DFD, DSS, Knowledge-Based Systems, Control & Security
b-green.gif (399 bytes) Good Report on End-User Programming (Computing) b-green.gif (399 bytes) Journal of End User Computing (Info Only)
b-green.gif (399 bytes) User Satisfaction b-green.gif (399 bytes) End-User Computing (UW)

top

Decision Support Systems
MIS, DSS, GDSS, EIS/ESS, Knowledge-Based Systems DSS & AI Systems
DSS: A Knowledge-Based Approach DSS (NPS)
DSS (Monash) DecisionNet: NPS, DSS Online Publications
IS in Organisations - TPS, DSS, EIS, ES, GIS (SU) Principles of DSS - ER, xDSS, EIS, AI, Data Mining, GSS, (GSU)
Executive Information Systems for Law : A Case Study (Paper) Decision Support and Expert Systems (MSU)
DSS (UW)

top

DSS Using SpreadSheet
Spreadsheets in Education [sb] SAMO - Sensitivity Analysis of Model Output
What We Know About Spreadsheet Errors Spreadsheets with Excel 97

top

Information Systems in Functional Areas of Business
(a) Market Management Information Systems
b-purp.gif (427 bytes) CMS Business Intelligence Index b-purp.gif (427 bytes) Yahoo Market Research
b-purp.gif (427 bytes) Strategic Management Support (article) b-purp.gif (427 bytes) Rule-Based Expert Systems in Strategic Market Management (abstract)
(b) Production Managment Information Systems
b-purp.gif (427 bytes) Production Managment (UTPA) b-purp.gif (427 bytes) Computer Planned Recipes for Effective Production Management (Using Case-based Reasoning)
b-purp.gif (427 bytes) Production Management and Engineering Portfolio Electronic Magazine: APICS - The Performance Advantage
(c) Financial Management Information Systems
b-purp.gif (427 bytes) FMIS & FMIS Query Tool (GSA) b-purp.gif (427 bytes) EDI & FMIS
b-purp.gif (427 bytes) FMIS Newsletter
(d) Trade Information Systems
b-purp.gif (427 bytes) International Trade Information System (Login: bulk1 Password: tradeinfo) b-purp.gif (427 bytes) Trade
b-purp.gif (427 bytes) Foreign Trade Information System b-purp.gif (427 bytes) Official Sources of Trade and Investment Information
b-purp.gif (427 bytes) World Trade Organisation b-purp.gif (427 bytes) Yahoo Trade
b-purp.gif (427 bytes) World Trade Link

top

Knowledge Based Systems
b-green.gif (399 bytes) Knowledge Based Systems Group - Some Related Projects [sb] b-green.gif (399 bytes) International Journal of Applied Expert Systems [sb]
b-green.gif (399 bytes) Intelligent Systems Lab (MSU) [sb] b-green.gif (399 bytes) CMU Artificial Intelligence Repository [sb]
b-green.gif (399 bytes) Computer Based Learning Unit (Leeds Uni.) [sb] b-green.gif (399 bytes) Journal of AI Research [sb]
b-green.gif (399 bytes) Introduction to AI & ES (OSU) b-green.gif (399 bytes) Intelligent Systems Lab (NUS)
b-green.gif (399 bytes) Knowledge Based Engineering (JKU) b-green.gif (399 bytes) Intelligent Internet Agents
b-green.gif (399 bytes) Innovative Applications of Artificial Intelligence b-green.gif (399 bytes) Decision Analysis and Expert Systems
b-green.gif (399 bytes) The Impact of Knowledge and Technology Complexity on Information Systems Development b-green.gif (399 bytes) The Evolution of an Expert System in Food Service Forecasting
b-green.gif (399 bytes) Characteristics of Expert Systems b-green.gif (399 bytes) Interesting AI Demos and Projects
b-green.gif (399 bytes) AI on the Web b-green.gif (399 bytes) Neural Network Applications (JSAIC)
b-green.gif (399 bytes) AI Tutorials b-green.gif (399 bytes) AI Courses
b-green.gif (399 bytes) Artificial Intelligence (UI) b-green.gif (399 bytes) Artificial Intelligence & Experts Systems (NCSU)

top

Knowledge Management
b-green.gif (399 bytes) WWW Virtual Library on Knowledge Management (brint.com) b-green.gif (399 bytes)

Knowledge Management for the New World of Business (paper)

b-green.gif (399 bytes) Knowledge Management, Knowledge Organizations & Knowledge Workers:
A View from the Front Lines
(paper)
b-green.gif (399 bytes)
b-green.gif (399 bytes) b-green.gif (399 bytes)

top

Technical Foundations - Hardware and Software
Introduction to Computing Introduction to Computer Systems
Hardware Fundamentals Computer Information Systems
Tom's Hardware

top

New Directions in Technology
A Report to ARPA on Twenty-First Century Intelligent Systems Microsoft Research Areas: Programming Langauges, Cryptography, Database, Decision Theory and Adaptive Systems, Graphics, Intentional Programming, Management and Administration, Natural Language Processing, Scalable Servers, Semantics Based Tools, Signal Processing, Speech Technology, Systems and Networking, Telepresence, Theory, User Interfaces, Virtual Worlds, Vision Technology
Emerging Technologies Mobile Computing and Intelligent Agents
Riding the Information Superhighway Internet for Business
Global Issues in Information Technology What is a Business Intelligence System?
Taming the Electronic Frontier Asynchronous Transfer Mode (ATM) Tutorial
Designing Agents as if People Mattered World Wide Electronic Commerce
The Business of the Internet Managing Information: What’s the State of the Art?
Hot Trends in Information Technology An Overview of Document Mining Technology
Turning Information Into Knowledge Virtual Organisation and its Future Directions
Virtual Organizations Virtual Corporation 1 | 2 | 3
Documentation and Tutorials for Conducting Business on the Internet
The Fourth Annual Awards for the very best in Internet Marketing, Public Relations and Advertising
Electronic Money Commercial Scenarios for the Web: Opportunities and Challenges
Technology Radar Screen 1999: 10 Technologies to Watch in the New Year
Data Mining
ZDNet: DM DM Bibliograpy
DM and Knowledge
Discovery Journal
DM with Silicon Graphics
Technology
GMU DM URLs' kdnuggets.com
DM Tools Product vs Coy, KDD Knowledge Discovery in Databases and Data Mining (papers)
Visual Knowledge Discovery Data Mining with XpertRule® Profiler™
Microsoft Research: Data Mining A Review of Data Mining Literature
Alliance '98: Data Mining Spatial and Multi-Media Databases (Papers)
Text Mining
IBM Text Mining Papers | Intelligent Miner for Text
IBM Business Intelligence Solutions CD (intro)
Text Data Mining:
Issues, Techniques, and the Relationship to Information
Access
GMD: TM Data Mining Future Research: Text Mining
Marti Hearst | TextTiling | Distinguishing between Web Data Mining and Information Access BM Tech Watch: TM Overview by Synthema
IBM TM Technology:
Turning Information Into Knowledge
An Overview of Document Mining
Technology
Imperial College TM Manning & Napier
Information Services
DR-LINK 4.0 | Virtual Patent Advisor
Text Mining Towards Decision Support
Agents
Schuster's Software Agent Resource (huge) UMBC | Papers
Intelligent Software Agent Bibliography A CEO's Guide to eCommerce Using Intelligent Agents
www.agents.org FIFA 97' Documents
Is it an Agent, or just a Program?: A Taxonomy for Autonomous Agents Dana Autonomous Agent Resources Links
Computer Supported Cooperative Work  & Groupware
Tom Brink's CSCW & Groupware J.H. CSCW
Lynda Applegate Katholieke Uni CSCW
CSCW Bibliography GPS CSCW
Pointers to CSCW & Groupware UK CSCW SIG
Electronic Commerce
E-Business Strategy (huge list of catalogized urls) E-Commerce Webopedia
Widmeyer ECommerce International Electronic Commerce (NTU)
The Customer Service Life Cycle: Looking Through the Customer's Eyes Cryptography and Electronic Commerce: Technologies, Standards & Infrastructure
ECommerce; A Special issue Developing Business In The Virtual World (NCB)
EC Hotbed (NCB) Major findings of the market study on EC 1997 (NCB)
Survey Findings of The First Singapore ESale (NCB)
Commerce net
US Govt EC (Many publications!) Electronic Money | Preparing the Stage
20 questions about E-commerce (Cnet) FAQ on E-commerce
Internet Business Models
o Business Models on the Web, 2000
o 20 Internet Business Models, 1999
o Internet Business Models (figures from several successful companies), 1999
o My model's better than yours (Redherring), 1999
o The (Six) Proven Internet Business Models (Model Success), 1999
o 9 Ways to Win on the Web, 1999
o A Taxonomy of Internet Commerce, 1998
o Successful Internet Business Models, 1998
o Better Than Reality: A Fundamental Internet Principle, 1998
o Internet Business Models (Slides), 1998
o Internet Business Models by Azeem Azhar (1998)
o Internet Business Models used by Australian Organisations, 1997
o Why have internet business models that rely on web advertising failed ? (1997)
o Internet Business Models (Paper from dotParagon), 1997
o Successful Intermediary Internet Business Models
o Cook's Report on "Internet Business Models", 1995
Electronic Commerce Course Syllabi Page International Electronic Commerce v 4.0 (NTU)
Internet
Architects of the Web (1000 days that built the future of business) 1994-97 6th International WWW Conference Proceedings
Useit.com (Jakob Nielsen) Internet Traffic Report
WWW History 1945-1996 W3C Web History
UMN World Wide Web History Sites Connectivity Introduction & Glossary
Network Computing Online Home Page
Java
JavaTM Technology in the Real World Java FAQ
Java Repository IBM Java Technology Centre
JavaWorld Competency Centre for Java (JCC)
Data Warehousing
Data Warehousing Technology DW Papers and Publications

top

Security and Control
b-purp.gif (427 bytes) RISK-LIST: RISK_Forum Digest [sb] b-purp.gif (427 bytes) Computer Virus Myths [sb]
b-purp.gif (427 bytes) Hacker Crackdown b-purp.gif (427 bytes) Alert & Hoaxs
b-purp.gif (427 bytes) Hackerz Underground b-purp.gif (427 bytes) Security Research, 96 (UI)
b-purp.gif (427 bytes) Secure Credit Card Transaction. Safe? b-purp.gif (427 bytes) International Computer Security Association (Good)
b-purp.gif (427 bytes) Network Security b-purp.gif (427 bytes) Information Security Magazine (NCSA)
b-purp.gif (427 bytes) Books on Computer Security b-purp.gif (427 bytes) Books on Computer Data Protection
b-purp.gif (427 bytes) The Orange Book: 1 2 3 4 b-purp.gif (427 bytes) Determining Security Requirements for Complex Systems with the Orange Book
b-purp.gif (427 bytes) Information Security Resource (Good) b-purp.gif (427 bytes) Site Security Handbook
b-purp.gif (427 bytes) Computer Security and the Law b-purp.gif (427 bytes) The Green Book
b-purp.gif (427 bytes) From Physical Reality to Cyberspace b-purp.gif (427 bytes) Hacking vs Ethical Use of the Internet (NCSU)
b-purp.gif (427 bytes) Micro Trends Virus-related White Papers b-purp.gif (427 bytes) Future Trends in Virus Writing, more
b-purp.gif (427 bytes) Security Portal for IS (Good Crypto resources)  b-purp.gif (427 bytes) Future Trends in Virus Writing, more

top

Systems Acquisition Implementation and Maintenance
b-green.gif (399 bytes) Software - Applications: real-world applications; program types; data processing; databases and files b-green.gif (399 bytes) Production/Operations Management
b-green.gif (399 bytes) Information Management & Systems Development b-green.gif (399 bytes) Software Development: Programming & Languages
b-green.gif (399 bytes) Customized software vs Packaged Software b-green.gif (399 bytes)

top

Key Issues for the 1990s & the 21st Century
General
Business Process Reengineering
Business Process Reengineering (BPR) Business Process Redesign: An Overview
Premier Resource for Business, Management & IT Executives, Papers (V. Good) Reengineering Resource Center
Reengineering (CSUSM) Business Process Reengineering (ppt) (KAIST)
Business Process Reengineering - Starting Over Reengineering Learning Center
Business Process Innovation (ief - old ppt format) State Council of Higher Education for Virginia: 1997 Restructuring Reports
Strategic Process Innovation
Open Systems
Open Systems Lectures (Good) What's So Open About Open Systems? (And does it matter?)
Why Legacy Systems / Why not Open Systems? (pw: 1o)
Downsizing, Rightsizing and 'Dumbsizing'
Downsizing and Rightsizing lecture notes (pw: 1o) NUS retires long-serving mainframes (for a client/server solution)
"Avoid Dumbsizing", PM Goh warns Downsizing and Outsourcing
Outsourcing
Outsourcing (UAB) Outsourcing (UCT)
Alternative approaches to IS solutions and Security Outsourcing (CSUSM)
Alternatives to System Development Life Cycle
Computer Viruses & Computing Ethics
Worms, Viruses & Trojan Horses (NCSU) The Internet Worm (NCSU)
Ethics in Computing, readings (NCSU) Distributed Attack Tools, Archive of Tools
Y2K - Millennium Bug
Year 2000 (NCB) Year 2000 Resource Links
Year 2000 Information Center (Millennium Bug) Mother of All Year Y2K Link Centers
Fix-Y2K (Software that claims to fix soft Y2K and hard Y2K bugs, cost S$100) Y2K Glossary
etc
Business Solution Center Singapore IT2000 Masterplan
Search Engines Tutorial: 1 | 2 | 3 Search Engine Watch
ceolive.com Internet Statistics - # hosts, # users, etc (The Standard) ppt
http://www.MBAweb.net/
Competitive Advantage with IT
b-purp.gif (427 bytes) Competitive use of Information System technology (by Wael El-Nagar, by M. Lissette Smead) b-purp.gif (427 bytes) Compare and Contrast Porter and McFarlan’s Competitive Advantage Views
b-purp.gif (427 bytes) F Warren McFarlan @ HBS b-purp.gif (427 bytes)
Industry Specific Intelligence/Information
b-green.gif (399 bytes) Automotive: Hot Reports from just-auto.com  b-green.gif (399 bytes)

g-top.gif (311 bytes)


Created on 9 Aug 1998. Last revised on 05 Jun 2003.
Maintained by
Tralvex (Rex) Yeap
a-back.gif (4740 bytes)